Returns & Refunds

At Porch Party, we work with fresh pumpkins, mums, and seasonal greenery, which means every porch is created with natural products that may vary slightly in color, shape, and size. We carefully select each item to ensure your display is beautiful and long-lasting.

Pumpkin Freshness Promise

We are committed to providing the freshest, highest quality pumpkins available. Every pumpkin is carefully inspected and treated to help minimize the risk of premature rotting to keep your porch looking beautiful for as long as possible. 

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Because pumpkins are natural, perishable products and are exposed to varying weather conditions, we cannot guarantee how long they will last. However, we promise to take every precaution possible to help extend their freshness and longevity. 

Fresh Produce & Greenery

Because our products are fresh and seasonal:

• Mums, ornamental cabbage, hay bales, corn stalks, and greenery are non-refundable

• Natural fading, weathering, or changes due to sun, frost, rain, pests, or lack of watering are considered normal seasonal wear

• Customers are responsible for watering mums and maintaining displays after installation​

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Returns & Cancellations

Due to the custom and perishable nature of our designs:

• We do not accept returns once items have been delivered or installed

• Orders canceled 10 days before the monday of your chosen install week qualify for a full refund

• no refunds for orders canceled within 10 days of the monday before install week

Weather Disclaimer

Porch Party is not responsible for damage caused by:

• Extreme weather

• Freezing temperatures

• Animals or pests

• Theft or vandalism

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We want you to love your porch all season long. If you experience an issue, please reach out — we are always happy to help however we can.